The Opportunity:
We're hiring a DevOps engineer to support our engineering team on deployment and performance of our software infrastructure and creating a high performance, scalable and secure environment.
Our Values:
- Committed to Care: We genuinely care about what we do and who we do it for. Our commitment goes beyond delivering results—we're here to help, support, and make a real difference.
- Human at the Core: Everything we do revolves around people. We prioritize relationships and authentic connections, making sure that empathy is at the heart of our work.
- Different with Purpose: We’re not afraid to stand out. Being different isn’t a gimmick; it’s a reflection of our commitment to innovation, creativity, and doing things in our own way, with clear intentions behind every choice.
- Legal Through and Through: We are passionate about the legal industry. We stay ahead of trends by constantly innovating, and we’re crazy enough to believe we can reshape the industry.
In 2024, we were recognised by Deloitte and the Australian Financial Review as one of the fastest growing technology companies in Australia. We’re backed by the best VCs in Australia and around the globe including EVP, Shearwater Capital, Saniel Ventures and The LegalTech Fund as well as angels from the best law firms in the country.
Key Responsibilities:
- Cloud Infrastructure Setup and Maintenance: Design and maintain a robust, scalable cloud infrastructure on Heroku, Digital Ocean, and Azure to support various stages of application development, from staging to production. This involves creating and configuring cloud resources such as servers, databases, and storage solutions to ensure they meet the application's requirements and performance goals.
- Automation of Deployment Processes: Develop automated deployment processes to enable fast and reliable application updates and releases. Utilise the built-in automation tools and features provided by Heroku, Digital Ocean, and Azure, such as Heroku’s Git-based deployment, Digital Ocean's Droplets for easy scalability, and Azure DevOps services for automating pipelines.
- Monitoring and Troubleshooting: Implement monitoring solutions using the native tools provided by Heroku, Digital Ocean, and Azure to track application performance, resource usage, and system health. Regularly analyse these metrics to identify and troubleshoot issues, optimize resource allocation, and ensure the application runs smoothly and efficiently.
- Security Management: Ensure the security of the cloud infrastructure and applications by leveraging the security features offered by Heroku, Digital Ocean, and Azure. This includes managing network access controls, implementing secure authentication mechanisms, regularly updating systems to protect against vulnerabilities, and ensuring data encryption both at rest and in transit.
- Cost Optimisation: Monitor and manage cloud expenditures across Heroku, Digital Ocean, and Azure to ensure cost-effectiveness. This involves selecting appropriate service plans, scaling resources according to demand, and eliminating underused or unnecessary resources. Utilise each platform's cost management tools and best practices to keep expenses under control while still meeting the application's performance and scalability requirements.
Our Technology Stack:
- Front End: React & TypeScript
- Backend: Ruby on Rails & GraphQl
- We use some of the best infrastructure tools to support our development.
What You'll Bring:
- 💡 Deep Expertise: Deploying and managing enterprise cloud infrastructure, security, and developer experience.
- 🧠 Problem Solver: Strong analytical and troubleshooting skills. Ability to translate business requirements into efficient code.
- 🤝 Team Player: Ability to collaborate effectively with cross-functional teams, from design to deployment.
- 🚀 Tenancious Troubleshooter: A proven troubleshooting methodology. Understand many foundational technologies and security protocols down to their fundamentals and use that background to quickly and effectively troubleshoot.
- 🛠️ Infrastructure Focus: Experience building and maintaining pipelines for infrastructure following infrastructure as code principles (IAC).
- B2B SaaS Experience: 3+ years experience in a B2B SaaS startup or technology company.
- 🎯 Bonus: Prior experience managing vendor relationships to leverage value and deliver cost efficiencies
The Work Culture at Nexl:
- Highly transparent with fortnightly (twice a month) all-company meetings - with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance).
- You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing and sales.
- We're a remote-first culture with the ability to work at a co-working space if desired.
- A work-life balance you won’t find elsewhere.
- Ability to participate in our Employee Stock Option Plan.